We pride ourselves on creating custom Screens that are made to your unique preferences and needs. Our design process is to ensuring your vision is brought to life with precision and creativity. At Rhino Screens, we value every customer relationship and are committed to addressing all your questions, concerns, and requests promptly. Your
satisfaction is important to us, and we strive to ensure a seamless
experience from inquiry to delivery.

At Rhino Screens, all our products are made to order, and as such, we do not accept returns, exchanges, or cancellations once production has begun. We kindly ask that all order details be confirmed carefully before placing your order.
However, if your item arrives damaged or defective, please notify us on the same day of delivery by emailing rhinoscreens@gmail.com with photos and details of the issue. We will cover the return shipping costs for defective or incorrect items.
For custom-made products, returns and exchanges are not accepted unless the item is defective or arrives damaged.
Our standard production lead time is 5-7 business
days. Once completed, shipping within the Western Cape or other Provinces typically takes 3-4
business days, depending on the courier’s schedule and conditions.